FAQs
View some of the most commonly asked questions. Our goal is to give you peace of mind and it starts here.
Do you groom aggressive dogs?
While it is rare, we do reserve the right to decline services when a dog seems too aggressive. We value our safety and your dogs as well.
Should I make an appointment in advance?
Answer- Yes. It is important to make an appointment for grooming of your dogs to help minimize the time for your pet and you especially when it is busy.
We also highly recommend re-booking your pets next appointment before you leave to ensure that your pet stays on a regular grooming schedule as we fill up fast. We will do walk in appointments when we are able.
How long should I expect the grooming service to take?
Typically we say plan for approximately 3-4 hours for a full groom, but that can vary depending on breed. Some of the other services are quicker and are referenced on our booking page.
At what age can a puppy begin grooming?
Your puppy should be at least 4 months old and have all the vaccinations is recommended. Prior to this, it is a good idea to be brushing them at home to get Them used to being groomed.
Are vaccines required for my dog?
Yes. We do require all dogs to be current on their rabies vaccination since they are in an environment where there are multiple dogs present.
How often should I have my dog groomed?
It is recommended that your dog is groomed every 6-8 weeks to help keep the coat from matting. If they are going to be cut short, this is sometimes extended to 3 months.
My dog’s coat is matted now, will they need to be shaved?
Depending on the extent of the matting will determine what needs to be done. If it is minor, small ones can be easily removed. If the matting is Severe we normally would shave them with a #10 blade. We can in most cases keep their hair longer on the ears and tail, but each case varies.